| #Q001 | administrative | health | mandatory | Provision of Safe Drinking Water by Small Drinking Water Systems | drinking water | Every board of health shall superintend, provide or ensure the provision of health programs and services in the following areas: 1. Community sanitation, to ensure the maintenance of sanitary conditions and the prevention or elimination of health hazards. 1.1 The provision of safe drinking water by small drinking water systems. | | high |
| #Q002 | operational | health | mandatory | Compliance with Interim Requirements for Small Drinking Water Systems | drinking water | A medical officer of health may, in respect of small drinking water systems, vary requirements in prescribed provisions of the regulations on a temporary basis and may establish interim requirements with which an owner or operator of the small drinking water system must comply. | When a medical officer of health varies requirements or establishes interim requirements. | high |
| #Q003 | administrative | health | mandatory | Limitation on Risk Increase from Variance | drinking water | In exercising his or her authority under subsection (1), a medical officer of health shall ensure that the risk to the users of the small drinking water system is not increased by the variance in the requirements or by the establishment of interim requirements. | When a medical officer of health varies requirements or establishes interim requirements for a small drinking water system. | high |
| #Q004 | operational | health | mandatory | Provision of Potable Water and Sanitary Facilities | drinking water, wastewater | Every person who owns a residential building shall provide, (a) potable water; and (b) sanitary facilities or a privy, for the residents of the residential building. | | high |
| #Q005 | monitoring | operational | mandatory | Compliance with Investigation Requirements for Small Drinking Water Systems | drinking water | An operator of a food premise or small drinking water system shall comply promptly with a requirement under subsection (8). | When required by an authorized inspector or medical officer of health to cease operation, dismantle, or excavate equipment for the purpose of an examination, investigation, test or inquiry. | high |
| #Q006 | monitoring | health | mandatory | Duty to Inspect Health Hazards | other | Every medical officer of health shall inspect or cause the inspection of the health unit served by him or her for the purpose of preventing, eliminating and decreasing the effects of health hazards in the health unit. | | high |
| #Q007 | administrative | treatment | mandatory | Phosphorus Load Reduction Target Adoption | aquatic life, other | A phosphorus load reduction target of 40% reduction from 2008 levels in phosphorus loadings to the western and central basins for Lake Erie was established and adopted under: the Canada-United States Great Lakes Water Quality Agreement (GLWQA), the Canada-Ontario Lake Erie action plan, Ontario’s Great Lakes Protection Act, 2015, and the Ohio, Michigan and Ontario Western Basin of Lake Erie Collaborative Agreement. | | high |
| #Q008 | operational | operational | mandatory | Commitment to Action Plan Categories | other | The Lake Erie Action Plan commits to five categories of action, including: reducing phosphorus loadings; ensuring effective policies, programs and legislation; improving the knowledge base; educating and building awareness; strengthening leadership and co-ordination. | | high |
| #Q009 | operational | treatment | mandatory | Specific Action Commitments Implementation | wastewater, agricultural water, other | The specific actions the plan commits to include: limiting loadings from municipal sewage treatment plant discharges and better managing stormwater; encouraging effective techniques to keep phosphorus on farmland; restoring natural wetlands. | | high |
| #Q010 | monitoring | reporting | mandatory | LEAP Implementation Team Responsibilities | other | The implementation team is responsible for tracking, assessing and evaluating progress and providing broader engagement opportunities. | | high |
| #Q011 | administrative | reporting | mandatory | EASR Registration Requirement | drinking water, wastewater, other | You must register your activity in the EASR through the ministry’s online services for environmental permissions. | | high |
| #Q012 | administrative | reporting | mandatory | Mandatory Registration Information | drinking water, wastewater, other | To complete the registration, you will be required to fill in mandatory information that includes: your business name and contact information, as well as information about the physical location of your business; details on your activity (for example, details on the type of equipment you use, confirmation that you meet the activity requirements set out in regulation); details regarding the potential application of any region-specific provincial land use plans (for example, the Niagara Escarpment Plan) and related permits; the approval number and issuance date of any existing approvals applicable to the activity you are now registering in the EASR; verification that the information provided is true and accurate; additional supporting materials if applicable. | | high |
| #Q013 | administrative | operational | mandatory | Proof of Registration Before Operating | drinking water, wastewater, other | Your electronic confirmation of registration is your proof of registration and is required before starting or continuing your activity. | | high |
| #Q014 | operational | operational | mandatory | Activity and Record Keeping Compliance | drinking water, wastewater, other | Once registered, you must follow certain activity requirements and record keeping requirements for that activity. | | high |
| #Q015 | reporting | reporting | mandatory | Registration Update Deadline | drinking water, wastewater, other | You are required to update inaccurate information in your registration within 30 days of making a change or discovering an inaccuracy (for example, if you have changed your contact information). | | high |
| #Q016 | administrative | operational | mandatory | Pre-change Registration Update Requirement | drinking water, wastewater, other | If you are changing or expanding your activity, you may be required to update any required reports and update your registration prior to making the changes, if applicable. | When changing or expanding an activity | high |
| #Q017 | administrative | reporting | mandatory | Removal of Registration Request | drinking water, wastewater, other | You are required to request removal of your registration from the EASR if you are no longer operating or no longer require your EASR registration. | When no longer operating or registration no longer required | high |
| #Q018 | administrative | reporting | mandatory | Non-transferability of Registration | drinking water, wastewater, other | The new owner will need to complete their own registration for the activity. | When a facility or equipment is sold or transferred to a new owner | high |
| #Q019 | prohibition | operational | mandatory | Registration Transfer Prohibition | drinking water, wastewater, agricultural water, other | EASR registrations are non-transferable. This means that if a facility or equipment is sold or otherwise transferred to a new owner, the registration does not transfer with the sale. | When a facility or equipment is sold or transferred to a new owner | high |
| #Q020 | reporting | reporting | guidance | Information Provision upon Ministry Request | drinking water, wastewater, agricultural water, other | The ministry may review your registration to determine whether all the applicable legislative and regulatory requirements are being met and you may be asked to make information available to the ministry upon request. | Upon request by the ministry | high |
| #Q021 | operational | operational | mandatory | Maintenance of Compliance Responsibility | drinking water, wastewater, agricultural water, other | It is your responsibility to ensure your activity continues to meet the prescribed activity requirements in the regulation, if you make changes. | When making changes to the registered activity | high |
| #Q022 | administrative | reporting | mandatory | Chain of Custody Form Ministry Approval | drinking water | Under the Drinking Water Testing Services regulation (Ontario Regulation 248/03), the content of the chain of custody form must be approved by the ministry. | | high |
| #Q023 | operational | operational | mandatory | Sample Drop-off Depot Standards | drinking water | Laboratories must ensure that drinking water samples that have been collected for the purpose of the SDWA and/or HPPA that are left at sample drop-off depots are: traceable to a particular sample drop-off depot; accompanied by a chain of custody or submission form; protected against degradation and/or chemical or biological changes; secured against loss and tampering | Applies to any location under the direct care and control of the laboratory that is offsite. | high |
| #Q024 | administrative | reporting | mandatory | Adverse Test Result Authorization Procedure | drinking water | Laboratories must have a written procedure for authorization of an adverse test result for release and this procedure is reviewed during an inspection to evaluate its acceptability. | | high |
| #Q025 | prohibition | operational | mandatory | Duplicate Analysis Averaging Prohibition | drinking water | ensure that duplicate analyses are not averaged for the purpose of notification and reporting under the SDWA | Applies to licensed laboratories that analyze drinking water samples in duplicate. | high |
| #Q026 | reporting | reporting | mandatory | Laboratory Data Upload Timeline to Ministry | drinking water | Results must be uploaded within 10 days of them being authorized for reporting. | Requirement met when uploading to DWIS (SDWA) or LRMA (HPPA). | high |
| #Q027 | operational | treatment | mandatory | Aggregated Parameter Single Lab Requirement | drinking water | Additionally, the SDWA requires that the “total” analyses must be conducted at one laboratory. | Applies to aggregated parameters such as Aldrin + Dieldrin. | high |
| #Q028 | administrative | operational | mandatory | Mandatory Certification for Drinking Water Operators | drinking water | To work as a drinking water operator in a municipal system or a regulated non-municipal system, you must have a valid certificate. | | high |
| #Q029 | operational | health | mandatory | Operator Ethical Conduct | drinking water | Certified drinking water operators and water quality analysts are expected to act honestly, competently and with integrity with a view to protect public health and the environment, as required under the regulation for the certification of drinking water system operators and water quality analysts (O. Reg. 128/04). | | high |
| #Q030 | operational | operational | mandatory | Standard of Care and Diligence | drinking water | The Director under Ontario Regulation 128/04 entrusts and expects certified drinking water operators to: exercise care, diligence and skill in respect of the operations and maintenance of drinking water systems; act honestly, competently and with integrity, with a view to ensuring the protection and safety of the users of drinking water systems; hold a valid operator certificate appropriate to their role | | high |
| #Q031 | reporting | reporting | mandatory | Maintenance of Operational Logs and Records | drinking water | I am expected to: diligently maintain logs and records that are legible, accurate and that reflect the regulatory work I have conducted, so they can be relied upon by other operators, employers, regulators, and others as circumstances may warrant | | high |
| #Q032 | administrative | operational | mandatory | Conspicuous Display of Certificate | drinking water | I am expected to: make available to the owner or operating authority of the subsystem where I work a valid certificate of qualification so that it can be conspicuously displayed at my workplace or at the premises from which the subsystem is managed | | high |
| #Q033 | administrative | operational | mandatory | Obtaining Operator-in-Training Certificate | drinking water | To obtain an OIT certificate, you must: have your Ontario Secondary School Diploma or equivalent; pass the Operator-in-Training or Class I exam; pay the exam and certificate fee | Certificate valid for 36 months | high |
| #Q034 | administrative | operational | mandatory | Mandatory Entry-Level Course | drinking water | You must take the Entry-Level Course for Drinking Water Operators to: renew an expiring OIT certificate for another 36 months; or obtain a Class 1 certificate | Exemption applies to graduates of specific environmental programs at some Ontario colleges | high |
| #Q035 | administrative | operational | mandatory | Class I Operator Certification Requirements | drinking water | To become a certified Class I drinking water operator, you must: hold, or have previously held, an Operator-in-Training certificate; complete the entry-level drinking water operator course; work at least 1 year in a municipal drinking water system; pass the applicable Class I examination | | high |
| #Q036 | administrative | operational | mandatory | Certificate Renewal Requirements (Class I - IV) | drinking water | To renew your certificate (Class I - IV), you are required to complete the Mandatory Certificate Renewal Course offered by the Walkerton Clean Water Centre. You must also: complete the annual continuing education and on-the-job training requirements; have 3 months of experience in the past 3 years working as a drinking water operator — or related experience; pay the fee | | high |
| #Q037 | administrative | operational | mandatory | Renewal of Expired Certificates (Over 1 Year) | drinking water | If your certificate expires and you wait over 1 year to replace it, you must: meet the qualifications in Regulation 128/04 for that type of class – this includes passing the certification exam; complete the Mandatory Certificate Renewal Course; pay a late renewal fee, as well as the regular renewal fee | If expired for 10 or more years, additional training may be required | high |
| #Q038 | administrative | operational | mandatory | Trained Person Course Requirement | drinking water | To become a trained person, you must complete and pass the Operation of Small Systems for Trained Persons (O. Reg. 170/03) course. | To maintain status, must complete a course from the list of Director-approved courses for Trained Persons. | high |
| #Q039 | operational | health | mandatory | Requirements for Supervised Persons | drinking water | To become a supervised person, you must: be trained by a certified drinking water operator, who documents your training; work under the supervision of a certified drinking water operator; immediately advise the certified drinking water operator of all test results | Applies to testing chlorine residual and turbidity in specific municipal and non-municipal systems. | high |
| #Q040 | administrative | operational | mandatory | Exam Registration and Conduct | drinking water | Before you can apply to become a certified drinking water operator, you must pass a certification exam (pass is 70%). You can only write an exam one class higher than the class of the certificate you now hold and must wait a minimum of 90 days from the date you write your exam to take the next class level exam or to re-write an exam, after failure. | | high |
| #Q041 | administrative | operational | mandatory | Mandatory Items for Exam Admission | drinking water | You must also bring the following items to the exam or you will not be allowed to write it on your scheduled date: the confirmation letter from the Certification Office; a signed Water and Wastewater Operator Certification and Exam Code of Conduct; a government-issued photo ID; a document with your address | | high |
| #Q042 | prohibition | operational | mandatory | Restriction on Certificate Upgrade Level | drinking water | You can’t apply for a certificate that is more than one class above your own. | When applying to upgrade an existing certificate. | high |
| #Q043 | administrative | operational | mandatory | Late Renewal Requirements (Less Than 1 Year) | drinking water | If your certificate expires and you wait less than 1 year to replace it, you must: meet the regular requirements to renew your certificate; pay a late renewal fee, as well as the normal renewal fee | Applies when a certificate has been expired for less than one year. | high |
| #Q044 | administrative | operational | mandatory | Mandatory Entry-Level Course for Reciprocal Class I Holders | drinking water | If you hold any of the following 3 certificates, you must complete the required Entry Level Course — or training considered equivalent — before being issued a Class I Ontario certificate: Class I Water Treatment; Class I Water Distribution; Class I Water Distribution and Supply | Applies to operators certified outside Ontario seeking Class I certification. | high |
| #Q045 | operational | operational | mandatory | Duty to Seek Guidance from Responsible Operators | drinking water | I am expected to: seek guidance and information from the Overall Responsible Operator or Operator-in-Charge, as applicable, when needed to help ensure the best course of action | | high |
| #Q046 | prohibition | operational | mandatory | Prohibition of Gratuities | drinking water | satisfy my duty to act lawfully, including by: ... not accepting gratuities | | high |
| #Q047 | administrative | reporting | mandatory | Requirement for Payment with Application | drinking water | Please include payment of any applicable fee(s) when you submit your application form. | | high |