| #Q001 | administrative | reporting | mandatory | Letter of Intent Submission | wastewater | Submit a letter of intent by email to ssr@toronto.ca that includes:
* Company name
* Facility address
* Contact information (full name, phone number, email address)
* Water account number(s)
* Water meter number(s) | To participate in the Sewer Surcharge Rebate Program | high |
| #Q002 | administrative | reporting | mandatory | Application Submission Timeline | wastewater | Applicants will have nine months from the date the letter of intent is received by the City to submit the application with all required documentation to ssr@toronto.ca | | high |
| #Q003 | administrative | reporting | mandatory | Application Engineering Certification | wastewater | Applications must include:
* all City forms stamped and certified by an independent licensed Professional Engineer of Ontario; and
* all supporting material. | | high |
| #Q004 | administrative | reporting | mandatory | Renewal Application Submission | wastewater | To continue to receive a rebate for the subsequent year after the initial year in the program, a renewal application must be submitted (except the letter of intent) to ssr@toronto.ca by February 1 of the following year. The application must contain all documentation including data from the most recent 12-month period. | For subsequent years after the initial year in the program | high |
| #Q005 | reporting | reporting | mandatory | Engineering Report Format | wastewater | Provide an engineering report that follows this outline:
Preface
i. A completed Sewer Discharge Summary form
ii. Background – An overview of the facility, the dates of the study periods, and a process flow diagram showing: connection to the City’s sanitary sewer system, water meter and sub-meter locations, process connections, discharge connections, outflow(s) to sewer, and other relevant appurtenances. | | high |
| #Q006 | monitoring | reporting | mandatory | Conductivity Readings for Cooling Towers and Boilers | wastewater | Conductivity readings are required where blowdown meter readings are not available and where there is any discharge by-passing the blowdown meter. | Where blowdown meter readings are not available and where there is any discharge by-passing the blowdown meter | high |
| #Q007 | reporting | reporting | mandatory | Product Water Content Documentation | wastewater | For each product include:
1. a description of the product responsible for water consumption; and
2. any calculations providing water content percentage or amount based on a minimum of three separate, non-consecutive periods of study or production records, showing seasonal variations in Appendix B. | | high |
| #Q008 | reporting | reporting | mandatory | Monthly Production Records Submission | wastewater | Note: Monthly production records are required to be submitted with the report, along with the completed product water content form. | | high |
| #Q009 | reporting | reporting | mandatory | Diverted Water Processes Documentation | wastewater | For other processes, not included above, that divert water from the sanitary system, include:
1. a detailed description of the process with enough information for City staff to analyze;
2. any calculations supporting your totals must clearly be explained and reference industry-accepted methodologies and formulae;
3. any other evaporation (not from cooling towers or boilers) must be explained in detail with calculations and equations provided to receive consideration; and
4. a minimum of three separate, non-consecutive periods of study, records or meter readings showing seasonal variations in Appendix C. | For other processes that divert water from the sanitary system | high |
| #Q010 | design | operational | mandatory | Tri-annual Process Sub-metering Requirement | wastewater | all processes diverging water from sanitary sewer must be sub-metered. | To be eligible to receive a tri-annual rebate | high |
| #Q011 | reporting | reporting | mandatory | Purchased Municipal Water Documentation | wastewater | 1.1 Completed Purchased Municipal Water form (Excel). Include copies of the first and last month’s water bills for each water account in Appendix A. | | high |
| #Q012 | reporting | reporting | mandatory | Other Water Sources Reporting | wastewater | 1.2 Other Sources – Specify and provide meter readings or calculations for volumes for other sources of water. | | high |
| #Q013 | reporting | reporting | mandatory | Cooling Tower Reporting Requirements | wastewater | 2.1 Completed Boiler/Cooling Tower form(s) (Excel) for cooling tower(s), include makeup and blowdown water meter readings, as applicable. | | high |
| #Q014 | reporting | reporting | mandatory | Boiler Reporting Requirements | wastewater | 2.2 Completed Boiler/Cooling Tower form(s) (Excel) for boiler(s), include makeup and blowdown water meter readings, as applicable. | | high |
| #Q015 | administrative | operational | mandatory | Sewer Discharge Reduction Eligibility Criteria | wastewater | The percentage by which the sewage discharge is reduced in relation to the amount of water purchased must meet the following criteria: | As defined in the Property's Total Annual Water Consumption table | high |
| #Q016 | prohibition | operational | mandatory | Ineligible Water Use Prohibition | drinking water, wastewater, other | Drinking water that is discharged to sanitary, storm or combined sewer systems, used outdoors (for irrigation) or transported off-site is not eligible for the Sewer Surcharge Rebate Program. | | high |
| #Q017 | administrative | reporting | mandatory | Incomplete Application Response Deadline | wastewater | If the application received is incomplete, and all additional information required to complete the submission is not received within 10 business days of being requested by the City, the rebate will be retroactive to the date all requested information required to complete the submission is received. | | high |
| #Q018 | administrative | operational | mandatory | Tri-annual Good Standing Requirement | wastewater | must be in good standing with Revenue Services | To be eligible for tri-annual rebate process | high |
| #Q019 | administrative | operational | mandatory | Tri-annual Historical Approval Requirement | wastewater | must have been approved for a rebate in the previous three years consecutively | To be eligible for tri-annual rebate process | high |
| #Q020 | administrative | operational | mandatory | Tri-annual Water Volume Stability | wastewater | volume of purchased municipal water each year during this period must not deviate by more than 10 per cent | To be eligible for tri-annual rebate process | high |
| #Q021 | administrative | operational | mandatory | Tri-annual Discharge Percentage Stability | wastewater | percentage of water discharged to sanitary sewer each year during this period must not deviate by more than 10 per cent | To be eligible for tri-annual rebate process | high |
| #Q022 | administrative | reporting | mandatory | Application Communication Point of Contact | wastewater | All communications with respect to the current year’s application will be maintained with the facility owner and the Professional Engineer of Record. | Applies to the duration of the current year’s application process | high |